Advantages
Fewer alerts. A clearer page. A ticket only when the error is real.
The point is not another feed of stack traces. The point is that a repeated failure becomes one object your team can assign.
| A log line in chat | TraceHawk | |
|---|---|---|
| Same bug, many times | A new message every time | One issue, with a count |
| Who hit it | Usually missing | Distinct users on the issue |
| Which release | Whoever remembers to paste it | First seen and last seen, each with a release |
| The stack | A pasted trace, library frames included | Application frames open, library frames folded |
| When to interrupt a team | Immediately, or never | After a count you set, in a window you set |
| Where the work goes | Whichever channel was open | A Jira project key on the team |
| After it is fixed | The thread stays noisy | Resolve it. A regression can open a new task |